Table of Contents
Introduction 1
PART ONE: The Optional Form 612 (OF 612)
About 612s 3
Note: The OF Form 612s are shown in alphabetical order based on the
individual’s current job title.
Aviator; Warrant Officer (Rasmussen) {See companion KSAs page 132} 6
Branch Chief; Civil Service Employee, GS-14 (Gilman) {See companion KSAs
page 215} 15
Computer Programmer seeking entry into Civil Service (Rosen) {See companion
KSAs page 140} 21
Correctional Officer transitioning to Construction Industry (Kearns) {See
companion KSAs page 160} 29
Dental Assistant (Jameson) {See companion KSAs page 156 and 199} 34
Elementary School Teacher (Brooks) 39
Former Military; Enlisted Parachute Rigger background (Strauss) {See companion
KSAs page 167} 46
Former Military; Noncommissioned Officer and Pilot (Friedman) {see companion
KSAs page 173] 51
Program Manager; Civil Service Employee and Former Sergeant Major (James)
59
Telecommunications/Personnel Specialist (O’Connor) 68
Psychiatric Nurse (Rivera) {see companion KSAs page 203 and 222} 74
Respiratory Therapist; Former Military (Faison) 80
PART TWO: The Standard Form 171 (SF 171)
About 171s 83
Note: The SF 171s are shown in alphabetical order based on the individual’s
current job title.
Production Supervisor; Former Military Officer and NCO (Harrison) 88
Secretary/Clerk; Civil Service employee (Rothchild) {see companion KSAs
page 209} 101
PART THREE: Federal Resumes
About Federal Resumes 111
Note: The following Federal Resumes are shown in alphabetical order
based on the individual’s current position.
Administrative Assistant/Chaplain; Military Background (Duncan) 112
Military Officer (Stone) 114
Office Administrator for a Civilian Company; Former Military (Jackson)
{see companion KSAs page 135} 117
PART FOUR: Knowledge, Skills, and Abilities (KSAs)
About KSAs 121
Note: The following KSAs are shown in alphabetical order based on
the job for which the individual was applying.
Auditor, GS-0611-07, Trainee GS-11 (Blankenship)
122
1. Ability to conduct research, interpret results, and evaluate data 122
2. Ability to use a wide range of audit techniques, to include interviews,
automation databases, questionnaires, and statistical analysis practices
124
3. Ability to communicate effectively, both orally and in writing 126
Automotive Worker, WG-8532-08 (Adams)
128
1. Ability to perform the duties of an automotive worker without more
than normal supervision 128
2. Knowledge of automotive components and assemblies to include use of
tools and test equipment 129
3. Ability to interpret instructions, specifications, reference manuals,
and other regulatory guidance 130
4. Ability to troubleshoot 131
Building Manager, GS-1431-11 (Timmons)
{see companion 612 page 6) 132
1. Knowledge of government building practices, regulations, and policies
132
2. Ability to communicate effectively, both orally and in writing 133
3. Analytical skill 134
Clerk (Typing), GS-403-04/05 (Hindemith)
{see companion Federal Resume page 117} 135
1. Knowledge of specialized terminology to type correspondence, reports,
memoranda in final form 135
2. Knowledge of grammar, spelling, capitalization, and punctuation 136
3. Knowledge of format and clerical procedures used in typing a variety
of materials 137
4. Knowledge of functions, procedures, and policies of the office 138
5. Ability to type at least 40 words per minute 139
Computer Scientist, GS-0344-12 (Bloom)
{see companion 612 page 21} 140
1. Knowledge of hardware/software evaluation and procurement 140
2. Ability to analyze, understand, and apply data processing principles
for computer applications 141
3. Ability to analyze work processes and apply knowledge of data processing
principles 142
4. Knowledge of conceptual design of computer systems 143
5. Ability to perform comparative analyses of computer components and
systems 144
6. Ability to design, configure, integrate, and manage network resources
for local area networks and
wide area networks 145
7. Ability to perform requirements analyses and feasibility studies 146
8. Knowledge of newly developed technical designs and solutions for automated
data processing and telecommunications 147
Contract Administrator, GS-2011-09 (McLeod)
148
Ability to communicate orally and in writing 148
Cook Supervisor, WG-10 (Flynn) 150
1. Ability to lead or supervise 150
2. Technical practices 151
3. Ability to interpret instructions, specifications, etc. (other than
blueprints) 152
4. Ability to use and maintain tools and equipment 153
5. Knowledge of materials 154
6. Dexterity and Safety 155
Dental Lab Technician, GS-05/07 (Johnston)
{see companion 612 page 34} 156
1. Knowledge of instruments, chemicals, materials, and devices used in
all phases of dental laboratory technology (e.g., plasters, stones, impression
materials, metals, alloys, waxes, resins, light-cured resins, tinfoil
substitutes, fuel, flux, monomer, solvents, polishing agents, wetting
agents, investments) 156
2. Knowledge of the requirements to successfully fabricate fixed and removable
dental appliances (e.g., knowledge of the anatomy of the head, face, oral
structures to include the physiology of muscle functions as it relates
to the movement of the jaw) 157
3. Skill in manipulating materials to fabricate high quality appliances
(e.g., knowledge of contouring pontic tips: hygienic, convex, saddle,
or ridge-lap) 158
4. Ability to interact with Dentists and other staff to help assure that
the appliances constructed are appropriate for each patient 159
Engineering Equipment Operator, WG-09
(Simms) {see companion 612 page 29} 160
1. Ability to do the work of an engineering equipment operator without
more than normal supervision (screen out) 160
2. Ability to operate engineering equipment safely 162
3. Ability to interpret instructions, specifications, etc., related to
engineering equipment operator work 164
4. Ability to use and maintain tools and equipment 166
Fabric Worker, WG-07 (Waugh) {see companion
612 page 46} 167
1. Ability to do the work of a fabric worker without more than the normal
supervision (screen out) 167
2. Knowledge of parachute construction 169
3. Ability to interpret instructions, specifications, reference manuals,
and other guidance 171
Guidance Counselor, GS-0471-09 (Geary)
{see companion 612 page 51} 173
1. Knowledge of varied education programs 173
2. Knowledge of the techniques used in educational counseling of adults
174
3. Ability to communicate orally and in writing 175
Insurance Management Specialist, GS-2112-12
(Kowalski) 176
1. Knowledge of Federal, Departmental, and Risk Management Agency crop
insurance program laws, policies, regulations, and procedures including
delivery service contracts and procedures applicable to
the acquisition/administration of reinsurance agreements, customer education,
claims mechanisms 176
2. Ability to gather, analyze, and evaluate crop insurance programs and
data, and develop appropriate recommendations 178
3. Ability to coordinate and work with individuals and groups to accomplish
work objectives
and assignments 180
4. Adept at using the principles of effective oral and written communication
in order to present
acceptable findings, ideas, recommendations, and instructions 182
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Library Technician, GS-1234-05/07
(Schofield) 184
1. Knowledge of basic cataloging and filing principles 184
2. Ability to meet and deal with a variety of individuals in a variety
of situations 185
3. Ability to understand, interpret, and implement regulations 186
Linguist, GS-09 (Markham) 187
Ability to plan, organize, and coordinate foreign language training 187
Maintenance Technician, WG-07/09 (Whitfield)
189
1. Ability to do the work of the position without more than normal supervision
189
2. Ability to use and maintain tools and equipment 190
3. Knowledge of equipment assembly, installation, and repair 191
4. Work practices 192
5. Technical practices 193
6. Dexterity and Safety 194
7. Use of test equipment or measuring instruments 195
8. Troubleshooting 196
9. Ability to interpret instructions, specifications, or blueprints 197
10. Knowledge of materials 198
Medical Supply Technician, GS-07 (Jenson)
{see companion 612 page 34) 199
1. Knowledge of microbiology as it applies to medical supply operations
199
2. Knowledge of aseptic principles and techniques 200
3. Knowledge of the full range of medical supplies, instruments, equipment,
and the specific
cleaning, sterilizing, and store requirements of each 201
4. Knowledge and understanding of medical and surgical terminology 202
Nurse/Patient Advocate, GS-09 (Phillips)
{see companion 612 page 74} 203
1. Knowledge of professional nursing care principles, practice, and procedures
203
2. Ability to communicate orally 205
3. Ability to assign the work of other nursing personnel 207
Office Clerk, GS-0698-05 (Forbes) 209
1. Ability to use computer systems and related software 209
2. Knowledge of medical and legal terminology 210
3. Ability to process a variety of medical and legal cases/records and
documents 211
4. Ability to communicate orally 212
5. Ability to communicate in writing 213
6. Ability to prioritize duties 214
Program Manager, GS-14 (Lincoln) [see
companion 612 page 15} 215
1. Knowledge of Federal rules and regulations regarding program planning
and budget systems,
and requirements of Federal, administrative, and appropriations law 215
2. Knowledge of Federal extramural resources management regulations and
policies 216
3. Ability to independently analyze complex organizational and resource
situations and devise
solutions to complex problems 217
4. Skill in applying principles and practices of budget formulation and
execution 219
5. Knowledge of management theories and practices, management analysis
principles and techniques 220
6. Ability to interact and coordinate with a variety of individuals, including
management and staff,
in a variety of situations 221
Psychiatric Nurse, GS-09 (Marin) {see
companion 612 page 74} 222
1. Ability to plan, assign, and direct the work of other nursing personnel
222
2. Ability to communicate orally 223
3. Knowledge of pharmaceuticals and their desired effects 224
Respiratory Therapist, GS-504-06/07 (Richardson)
225
1. Knowledge of a variety of respiratory therapy procedures and techniques
including the
functioning characteristics of complex respiratory equipment 225
2. Knowledge of anatomy and physiology including an in-depth understanding
of the structure
and function of the lungs and bronchi as related to gas exchange and ventilation,
in order to
administer special ventilatory techniques 226
3. Knowledge of respiratory pharmacology in order to identify complications
and interactions of drugs 227
Supervisory Computer Specialist, GS-14
(Dominguez) 228
1. Ability to apply Equal Employment Opportunity (EEO) and Human Relations
skills to the
work environment 228
2. Ability to communicate effectively 229
Supervisory Paramedic, GS-0460-09 (Roberts) 230
1. Ability to supervise 230
2. Knowledge of ambulance readiness procedures 231
3. Skill in providing advanced life saving medical treatment in emergency
situations 232
4. Skill in providing medical treatment and hypovolemic care to trauma
life support injuries 233
PART FIVE: U.S. Postal Service Form 991 and Postal
KSAs
The Form 991 and Postal KSAs 235
Note: The Postal KSAs are shown in alphabetical order based on the
job for which the individual was applying.
ISS/REC Supervisor (Swain) 238
1. Knowledge of data entry operations, including an understanding of production,
quality control
methods, and procedures 238
2. Ability to quickly and efficiently respond to fluctuations in work
load requirements and utilize
employees and equipment accordingly 239
3. Ability to forecast mail volume and handle changing work force requirements
240
4. Ability to prepare, maintain, and interpret reports related to productivity,
work hours, mail volume,
operating budget, injuries and accidents, and time and attendance 241
5. Ability to manage the work of others to meet productivity, safety,
and quality goals, including
scheduling, coordinating, monitoring, and evaluating the work 242
6. Ability to establish and maintain effective team and individual work
relationships with employees,
other managers, and union representatives 243
7. Ability to implement and monitor building, equipment, and systems maintenance
activities and
programs 244
8. Ability to communicate effectively in order to train and give guidance
to employees 245
Platform/Manual Operations Supervisor (Hernandez) 246
1. ORAL COMMUNICATIONS: Ability to communicate information, instructions,
or ideas orally in a
clear and concise manner in individual or group situations 246
2. LEADERSHIP: Ability to direct or coordinate individual or group action
in order to accomplish a
task or goal 247
3. HUMAN RELATIONS: Ability to interact tactfully and relate well with
others 248
4. PROBLEM ANALYSIS: Ability to analyze problems, work performance, suggestions,
and complaints by
listening, observing, gathering, organizing, and interpreting information
249
5. DECISION MAKING: Ability to develop plans, evaluate their anticipated
effectiveness, make
decisions, and take appropriate action 250
6. WRITTEN COMMUNICATIONS: Ability to write letters, simple reports, and
employee evaluations
clearly and effectively and to complete standardized reporting forms accurately
251
7. MATHEMATICAL COMPUTATIONS: Ability to perform addition, subtraction,
multiplication, and
division with whole numbers, fractions, and decimals 252
8. SAFETY: Knowledge of safety procedures needed to ensure that safe working
conditions are
maintained. Included is knowledge of the procedures and techniques established
to avoid injuries.
Also included is knowledge of normal accident prevention measures and
emergency procedures 253
9. JOB KNOWLEDGE: Knowledge of the operating procedures and the goals
of the function to be
supervised 254
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