PART ONE: The Optional Form 612 (OF 612)
About 612s 3
Note: The OF Form 612s are shown in alphabetical order based on the individual’s current job title.
Aviator; Warrant Officer (Rasmussen) {See companion KSAs page 132} 6
Branch Chief; Civil Service Employee, GS-14 (Gilman) {See companion KSAs page 215} 15
Computer Programmer seeking entry into Civil Service (Rosen) {See companion KSAs page 140} 21
Correctional Officer transitioning to Construction Industry (Kearns) {See companion KSAs page 160} 29
Dental Assistant (Jameson) {See companion KSAs page 156 and 199} 34
Elementary School Teacher (Brooks) 39
Former Military; Enlisted Parachute Rigger background (Strauss) {See companion KSAs page 167} 46
Former Military; Noncommissioned Officer and Pilot (Friedman) {see companion KSAs page 173] 51
Program Manager; Civil Service Employee and Former Sergeant Major (James) 59
Telecommunications/Personnel Specialist (O’Connor) 68
Psychiatric Nurse (Rivera) {see companion KSAs page 203 and 222} 74
Respiratory Therapist; Former Military (Faison) 80

PART TWO: The Standard Form 171 (SF 171)
About 171s 83
Note: The SF 171s are shown in alphabetical order based on the individual’s current job title.
Production Supervisor; Former Military Officer and NCO (Harrison) 88
Secretary/Clerk; Civil Service employee (Rothchild) {see companion KSAs page 209} 101

PART THREE: Federal Resumes
About Federal Resumes 111
Note: The following Federal Resumes are shown in alphabetical order based on the individual’s current position.
Administrative Assistant/Chaplain; Military Background (Duncan) 112
Military Officer (Stone) 114
Office Administrator for a Civilian Company; Former Military (Jackson) {see companion KSAs page 135} 117

PART FOUR: Knowledge, Skills, and Abilities (KSAs)
About KSAs 121
Note: The following KSAs are shown in alphabetical order based on the job for which the individual was applying.

Auditor, GS-0611-07, Trainee GS-11 (Blankenship) 122
1. Ability to conduct research, interpret results, and evaluate data 122
2. Ability to use a wide range of audit techniques, to include interviews, automation databases, questionnaires, and statistical analysis practices 124
3. Ability to communicate effectively, both orally and in writing 126

Automotive Worker, WG-8532-08 (Adams) 128
1. Ability to perform the duties of an automotive worker without more than normal supervision 128
2. Knowledge of automotive components and assemblies to include use of tools and test equipment 129
3. Ability to interpret instructions, specifications, reference manuals, and other regulatory guidance 130
4. Ability to troubleshoot 131

Building Manager, GS-1431-11 (Timmons) {see companion 612 page 6) 132
1. Knowledge of government building practices, regulations, and policies 132
2. Ability to communicate effectively, both orally and in writing 133
3. Analytical skill 134

Clerk (Typing), GS-403-04/05 (Hindemith) {see companion Federal Resume page 117} 135
1. Knowledge of specialized terminology to type correspondence, reports, memoranda in final form 135
2. Knowledge of grammar, spelling, capitalization, and punctuation 136
3. Knowledge of format and clerical procedures used in typing a variety of materials 137
4. Knowledge of functions, procedures, and policies of the office 138
5. Ability to type at least 40 words per minute 139

Computer Scientist, GS-0344-12 (Bloom) {see companion 612 page 21} 140
1. Knowledge of hardware/software evaluation and procurement 140
2. Ability to analyze, understand, and apply data processing principles for computer applications 141
3. Ability to analyze work processes and apply knowledge of data processing principles 142
4. Knowledge of conceptual design of computer systems 143
5. Ability to perform comparative analyses of computer components and systems 144
6. Ability to design, configure, integrate, and manage network resources for local area networks and
wide area networks 145
7. Ability to perform requirements analyses and feasibility studies 146
8. Knowledge of newly developed technical designs and solutions for automated data processing and telecommunications 147

Contract Administrator, GS-2011-09 (McLeod) 148
Ability to communicate orally and in writing 148

Cook Supervisor, WG-10 (Flynn) 150
1. Ability to lead or supervise 150
2. Technical practices 151
3. Ability to interpret instructions, specifications, etc. (other than blueprints) 152
4. Ability to use and maintain tools and equipment 153
5. Knowledge of materials 154
6. Dexterity and Safety 155

Dental Lab Technician, GS-05/07 (Johnston) {see companion 612 page 34} 156
1. Knowledge of instruments, chemicals, materials, and devices used in all phases of dental laboratory technology (e.g., plasters, stones, impression materials, metals, alloys, waxes, resins, light-cured resins, tinfoil substitutes, fuel, flux, monomer, solvents, polishing agents, wetting agents, investments) 156
2. Knowledge of the requirements to successfully fabricate fixed and removable dental appliances (e.g., knowledge of the anatomy of the head, face, oral structures to include the physiology of muscle functions as it relates to the movement of the jaw) 157
3. Skill in manipulating materials to fabricate high quality appliances (e.g., knowledge of contouring pontic tips: hygienic, convex, saddle, or ridge-lap) 158
4. Ability to interact with Dentists and other staff to help assure that the appliances constructed are appropriate for each patient 159

Engineering Equipment Operator, WG-09 (Simms) {see companion 612 page 29} 160
1. Ability to do the work of an engineering equipment operator without more than normal supervision (screen out) 160
2. Ability to operate engineering equipment safely 162
3. Ability to interpret instructions, specifications, etc., related to engineering equipment operator work 164
4. Ability to use and maintain tools and equipment 166

Fabric Worker, WG-07 (Waugh) {see companion 612 page 46} 167
1. Ability to do the work of a fabric worker without more than the normal supervision (screen out) 167
2. Knowledge of parachute construction 169
3. Ability to interpret instructions, specifications, reference manuals, and other guidance 171

Guidance Counselor, GS-0471-09 (Geary) {see companion 612 page 51} 173
1. Knowledge of varied education programs 173
2. Knowledge of the techniques used in educational counseling of adults 174
3. Ability to communicate orally and in writing 175

Insurance Management Specialist, GS-2112-12 (Kowalski) 176
1. Knowledge of Federal, Departmental, and Risk Management Agency crop insurance program laws, policies, regulations, and procedures including delivery service contracts and procedures applicable to
the acquisition/administration of reinsurance agreements, customer education, claims mechanisms 176
2. Ability to gather, analyze, and evaluate crop insurance programs and data, and develop appropriate recommendations 178
3. Ability to coordinate and work with individuals and groups to accomplish work objectives
and assignments 180
4. Adept at using the principles of effective oral and written communication in order to present
acceptable findings, ideas, recommendations, and instructions 182

Library Technician, GS-1234-05/07 (Schofield) 184
1. Knowledge of basic cataloging and filing principles 184
2. Ability to meet and deal with a variety of individuals in a variety of situations 185
3. Ability to understand, interpret, and implement regulations 186

Linguist, GS-09 (Markham) 187
Ability to plan, organize, and coordinate foreign language training 187

Maintenance Technician, WG-07/09 (Whitfield) 189
1. Ability to do the work of the position without more than normal supervision 189
2. Ability to use and maintain tools and equipment 190
3. Knowledge of equipment assembly, installation, and repair 191
4. Work practices 192
5. Technical practices 193
6. Dexterity and Safety 194
7. Use of test equipment or measuring instruments 195

8. Troubleshooting 196
9. Ability to interpret instructions, specifications, or blueprints 197
10. Knowledge of materials 198

Medical Supply Technician, GS-07 (Jenson) {see companion 612 page 34) 199
1. Knowledge of microbiology as it applies to medical supply operations 199
2. Knowledge of aseptic principles and techniques 200
3. Knowledge of the full range of medical supplies, instruments, equipment, and the specific
cleaning, sterilizing, and store requirements of each 201
4. Knowledge and understanding of medical and surgical terminology 202

Nurse/Patient Advocate, GS-09 (Phillips) {see companion 612 page 74} 203
1. Knowledge of professional nursing care principles, practice, and procedures 203
2. Ability to communicate orally 205
3. Ability to assign the work of other nursing personnel 207

Office Clerk, GS-0698-05 (Forbes) 209
1. Ability to use computer systems and related software 209
2. Knowledge of medical and legal terminology 210
3. Ability to process a variety of medical and legal cases/records and documents 211
4. Ability to communicate orally 212
5. Ability to communicate in writing 213
6. Ability to prioritize duties 214

Program Manager, GS-14 (Lincoln) [see companion 612 page 15} 215
1. Knowledge of Federal rules and regulations regarding program planning and budget systems,
and requirements of Federal, administrative, and appropriations law 215
2. Knowledge of Federal extramural resources management regulations and policies 216
3. Ability to independently analyze complex organizational and resource situations and devise
solutions to complex problems 217
4. Skill in applying principles and practices of budget formulation and execution 219
5. Knowledge of management theories and practices, management analysis principles and techniques 220
6. Ability to interact and coordinate with a variety of individuals, including management and staff,
in a variety of situations 221

Psychiatric Nurse, GS-09 (Marin) {see companion 612 page 74} 222
1. Ability to plan, assign, and direct the work of other nursing personnel 222
2. Ability to communicate orally 223
3. Knowledge of pharmaceuticals and their desired effects 224

Respiratory Therapist, GS-504-06/07 (Richardson) 225
1. Knowledge of a variety of respiratory therapy procedures and techniques including the
functioning characteristics of complex respiratory equipment 225
2. Knowledge of anatomy and physiology including an in-depth understanding of the structure
and function of the lungs and bronchi as related to gas exchange and ventilation, in order to
administer special ventilatory techniques 226
3. Knowledge of respiratory pharmacology in order to identify complications and interactions of drugs 227

PART FIVE: U.S. Postal Service Form 991 and Postal KSAs
The Form 991 and Postal KSAs 235
Note: The Postal KSAs are shown in alphabetical order based on the job for which the individual was applying.
ISS/REC Supervisor (Swain) 238
1. Knowledge of data entry operations, including an understanding of production, quality control
methods, and procedures 238
2. Ability to quickly and efficiently respond to fluctuations in work load requirements and utilize
employees and equipment accordingly 239
3. Ability to forecast mail volume and handle changing work force requirements 240
4. Ability to prepare, maintain, and interpret reports related to productivity, work hours, mail volume,
operating budget, injuries and accidents, and time and attendance 241
5. Ability to manage the work of others to meet productivity, safety, and quality goals, including
scheduling, coordinating, monitoring, and evaluating the work 242
6. Ability to establish and maintain effective team and individual work relationships with employees,
other managers, and union representatives 243
7. Ability to implement and monitor building, equipment, and systems maintenance activities and
programs 244
8. Ability to communicate effectively in order to train and give guidance to employees 245
Platform/Manual Operations Supervisor (Hernandez) 246
1. ORAL COMMUNICATIONS: Ability to communicate information, instructions, or ideas orally in a
clear and concise manner in individual or group situations 246
2. LEADERSHIP: Ability to direct or coordinate individual or group action in order to accomplish a
task or goal 247
3. HUMAN RELATIONS: Ability to interact tactfully and relate well with others 248
4. PROBLEM ANALYSIS: Ability to analyze problems, work performance, suggestions, and complaints by
listening, observing, gathering, organizing, and interpreting information 249
5. DECISION MAKING: Ability to develop plans, evaluate their anticipated effectiveness, make
decisions, and take appropriate action 250
6. WRITTEN COMMUNICATIONS: Ability to write letters, simple reports, and employee evaluations
clearly and effectively and to complete standardized reporting forms accurately 251
7. MATHEMATICAL COMPUTATIONS: Ability to perform addition, subtraction, multiplication, and
division with whole numbers, fractions, and decimals 252
8. SAFETY: Knowledge of safety procedures needed to ensure that safe working conditions are
maintained. Included is knowledge of the procedures and techniques established to avoid injuries.
Also included is knowledge of normal accident prevention measures and emergency procedures 253
9. JOB KNOWLEDGE: Knowledge of the operating procedures and the goals of the function to be
supervised 254