Real-Resumes for U.S. Postal Service Jobs
Editor Anne McKinney

For many jobs in the postal service, applicants are expected to write special narrative statements, requirement factors, statements of qualifications, and supervisory evaluations which illustrate their knowledge, skills, and abilities. If you are looking for an entry-level job or a management position, you will find this book helpful.
"If you want the most up-to-date and comprehensive book related to obtaining U.S. Postal Service employment, this title is excellent." - K. Bryson, reference librarian
1-885288-43-3
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Table of Contents
About the Government Jobs Series ix
Facts about USPS employment x
Employment requirements xi
Compensation and benefits xii
Career development opportunities xiii
USPS internships xiv
Selection process xv

PART ONE: the 171, 612, 2591, and federal resumes 17
The 171 18
The 612 30
The 2591 32
The federal resume and resumix 38
Application for Former Casual Employment Form 2591-C 50
Motor Vehicle Operator and Tractor-Trailer Operator Form 5999 52
Pre-Employment Screening Form 2181-A 54

PART TWO: About the U. S. Postal Form 991 and Statement of Qualifications 55
Requirement/Factor: Educational Accomplishment 61
Requirement/Factor: Training and Experience 62
Requirement/Factor: Other Pertinent Information 63
Requirement/Factor: Computer Education 67
Requirement/Factor: On-the-Job Training and Experience 68
Requirement/Factor: Other Pertinent Information 69
Requirement/Factor: Leadership 72
Requirement/Factor: Other Pertinent Information 73
Requirement/Factor: Decision Making/Problem Analysis 76
Requirement/Factor: Budget Operations 77
Requirement/Factor: Planning and Scheduling of Work 78
Requirement/Factor: Safety and Health 79
Requirement/Factor: Customer and Community Relations 80
Requirement/Factor: Labor Relations 81
Requirement/Factor: Equal Employment Opportunity 82
Requirement/Factor: Employee Development 83
The Form 991 84
Requirement/Factor: Personnel Training 86
Requirement/Factor: Personnel Supervision 87
Requirement/Factor: Decision Making/Problem Analysis 90
Requirement/Factor: Customer and Community Relations 91
Requirement/Factor: Planning and Scheduling of Work 92
Requirement/Factor: Safety and Health 93
The Form 991 94
Requirement/Factor: Oral Communications 96
Requirement/Factor: Leadership 97
Requirement/Factor: Human Relations 98
Requirement/Factor: Problem Analysis 99
Requirement/Factor: Decision Making 100
Requirement/Factor: Written Communications 101
Requirement/Factor: Mathematical Computations 102
Requirement/Factor: Safety 103
Requirement/Factor: Job Knowledge 104
Supervisory Evaluation for Initial-Level Supervisor Position 105
The Form 991 106
Requirement/Factor: Oral Communications 108
Requirement/Factor: Leadership 109
Requirement/Factor: Human Relations 110
Requirement/Factor: Problem Analysis 111
Requirement/Factor: Decision Making 112
Requirement/Factor: Written Communication 113
Requirement/Factor: Mathematical Computations 114
Requirement/Factor: Safety 115
Requirement/Factor: Job Knowledge 116
Requirement/Factor: Other Pertinent Information 117
Requirement/Factor: Oral Communications 118
Requirement/Factor: Leadership 119
Requirement/Factor: Human Relations 120
Requirement/Factor: Problem Analysis 121

PART THREE: More about KSAs and STARs 123
KSA: Oral Communication 124
KSA: Leadership 125
KSA: Human Relations 126
KSA: Problem Analysis 127
KSA: Decision Making 128
KSA: Written Communication 129
KSA: Mathematical Computations 130
KSA: Safety 131
KSA: Job Knowledge 131
KSA: Knowledge of Windows NT Server 132
KSA: Ability to Develop Standards 133
KSA: Ability to Provide Technical Leadership 134
KSA: Ability to Plan and Support Oracle Database 135
KSA: Ability to Meet Changing Requirements 135
KSA: Knowledge of Maintenance Support Issues 136
KSA: Ability to Manage Preventive Maintenance 137
KSA: Ability to Evaluate Maintenance Methods 138
KSA: Ability to Plan and Implement Logistics Support 139
KSA: Ability to Prepare Maintenance Contract Specifications 140
KSA: Ability to Manage Repair and Maintenance 141
KSA: Ability to Manage Maintenance Reporting 142
KSA: Ability to Manage the Work of People 143
KSA: Ability to Monitor and Take Correction Action 144
KSA: Ability to Evaluate Maintenance Performance 145
KSA: Knowledge of Electromechanical and Electronic Principles 146
KSA: Knowledge of Assembly and Repair 147
KSA: Knowledge of Operating Characteristics of Mail Processing Equipment 148
KSA: Ability to Use Electromechanical and Electronic Inspection and Measuring Tools 149
KSA: Ability to Evaluate Technical Information and Data 150
KSA: Ability to Review and Analyze Mail Processing Systems 151
KSA: Ability to Plan and Manage Multiple Projects 152
KSA: Ability to Prepare and Present Technical Reports 153
KSA in STAR format: Knowledge of Data Entry Operations 154
KSA in STAR format: Ability to Respond to Fluctuations in Workload 155
KSA in STAR format: Ability to Forecast Mail Volume 156
KSA in STAR format: Ability to Prepare and Interpret Reports 157
KSA in STAR format: Ability to Manage Others 158
KSA in STAR format: Ability to Establish and Maintain Effective Work Relationships 159
KSA in STAR format: Ability to Implement and Monitor Activities and Programs 160
KSA in STAR format: Ability to Communicate Effectively 161
KSA in STAR format: Oral Communications 162
KSA in STAR format: Leadership 163
KSA in STAR format: Human Relations 164
KSA in STAR format: Problem Analysis 165
KSA in STAR format: Decision Making 166
KSA in STAR format: Written Communication 167
KSA in STAR format: Mathematical Calculations 168
KSA in STAR format: Safety 169
KSA in STAR format: Job Knowledge 170

PART FOUR: The Art of Changing Jobs and Finding New Careers 171

PART FIVE: Resumes and Cover Letters for Job Hunting 185
Data Conversion Operator 186
Flat Sorter Operator 188
Fleet Maintenance Supervisor 190
Mail Carrier 192
Mail Distribution and Window Clerk 194
Maintenance Manager 196
Personnel Administration Manager 198
Postal Clerk 200
Postal Clerk 202
Postal Detachment Chief 204
Postal Supervisor 206
Postal Supervisor 208
Postal Worker and Mail Handler 210
Supervisory Supply Specialist 212
Traffic Specialist 214
Wheeled Vehicle Mechanic 216
Volleyball Coach with Experience as a Postal Supervisor 218