Real-Resumes for Administrative Support, Office & Secretarial Jobs Editor Anne McKinney
Whether you want to stay in the administrative support field or transition into another type of work, this book will help. It shows samples of resumes and cover letters that worked for real people. Newcomers to the field will learn how to show off their potential and skills, and experienced professionals will find help in advancing to the best technical, management, and sales positions in the industry. Office and secretarial professionals often change fields, too, and this book includes resumes of individuals who have successfully transitioned into other areas. A "bonus" of the book is that it also shows samples of paperwork involved in obtaining federal government positions; for example, the book includes samples of the KSAs as well as the "resumix" often required to apply for federal positions. "Distinguished by its highly readable samples." - Library Journal
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Table of Contents Introduction 1
PART ONE: Some Advice About Your Job Hunt 1 Step One: Planning Your Career Change and Assembling the Tools 4 Step Two: Using Your Resume and Cover Letter 6 Step Three: Preparing for Interviews 9 Step Four: Handling the Interview and Negotiating Salary 11 Looking Closer: The Anatomy of a Cover Letter 14
PART TWO: Real-Resumes & Cover Letters For Administrative Support, Office & Secretarial Jobs 17 Accounting Supervisor for a CPA’s office (Career Change) 18 Accounts Payable Supervisor for a medical business 20 Administrative Aide for an athletic sales office 22 Administrative Assistant for a city office 24 Administrative Assistant for a golf and country club 26 Administrative Assistant for a Fortune 500 company 28 Administrative Assistant for a social services organization 30 Administrative Assistant for a nationwide lease trucking service 32 Administrative Assistant for a daily newspaper 34 Administrative Assistant for a health & life insurance company (Career Change) 36 Administrative Assistant for a manufacturing company 38 Administrative Assistant for a distribution company 40 Administrative Assistant for a financial services firm (Career Change) 42 Administrative Manager for a 200-person organization 44 Administrative Specialist for a 1000-bed medical center 46 Assistant Personnel Manager for a popular retail chain 48 Business Manager for an industrial laundry service 50 Call Center Representative for a local telemarketing service 52 Clerical Specialist for a printing company 54 Customer Service Representative for a financial position with the state 56 Customer Service Representative for a magazine wholesaler 58 Customer Service Secretary for a credit union 60 Date Entry Clerk for a bank 62 Data Entry Supervisor for a social services organization 64 Data Entry Supervisor and Tax Clerk for a real estate organization 66 Executive Marketing Assistant for an office automation company 68 Executive Secretary for a military intelligence organization 70 Executive Secretary for a cookware manufacturing company 72 Executive Secretary for an insurance company 74 Facilities Director for a farm 76 Finance Manager for an automobile dealership (Career Change) 78 Finance Specialist for a local community college 80 Loan Processing Clerk for a bank 82 Marketing Assistant and Medical Receptionist for a chiropractic center 84 Medical Clinic Receptionist and Clerk Typist for an inner city medical center 86 Medical Records Transcription Supervisor for a medical center 88 Medical Secretary and Transcriptionist for a children’s hospital 90 New Loan Department Coordinator for a mortgage company 92 Office Administrator for a financial institution 94 Office Assistant for an emergency medical center 96 Office Assistant III for a disability service 98 Office Assistant and Receptionist for a position with city hall 100 Office Automation Clerk for the archives and records administration 102 Office Manager for a trade development agency 104 Office Manager for a heavy equipment distribution company 106 Office Manager seeking a flight attendant position (Career Change) 108 Office Manager for an orthopedic clinic 110 Office Manager for a commercial realty company 112 Office Manager for a beauty salon and retail center 114 Office Manager for a retail equipment company 116 Office Manager and Bookkeeper for a motorcycle retailer 118 Office Manager and Customer Service Coordinator 120 Office Manager and Licensed Representative 122 Operations Clerk for a telecommunications company 124 Paralegal Clerk for a local judge’s office 126 Paralegal Specialist for the Department of Transportation 128 Payroll Administrator for a manufacturing company 130 Processing Assistant for the DMV 132 Project Secretary for an offshore drilling company 134 Records Manager for the Federal Labor Relations Authority 136 Secretary for a church 138 Senior Secretary for a county hospital 140 Service Center Assistant for a telephone company 142 Service Coordinator and Housing Consultant for a mobile home dealer 144 Stenographer and Transcriber for a stenography company 146 Utility Accounts Specialist for a county school system 148
PART THREE: Federal Resumes & KSAs For Administrative Support, Office & Secretarial Jobs 151 Administrative Assistant seeking position in the human resources field 152 Administrative Assistant and Data Processor 154 Executive Assistant for a human resources office with the government 156 Medical Clerk for a hospital’s emergency room 158 Office Manager for a commercial cleaning company 160 Secretary for the Federal Reserve System 162 Secretary Typist for the Central Intelligence Agency 164 Telecommunications Coordinator for Homeland Security 166 KSA: Knowledge of grammar, spelling, capitalization and punctuation 168 KSA: Knowledge of format and clerical procedures used in typing a variety of materials 169 KSA: Ability to edit written materials 170 KSA: Skill in interpersonal relations 171 KSA: Ability to use computer systems and related software 172 KSA: Ability to process a variety of medical and legal cases/records and documents 173 KSA: Ability to communicate orally 174 KSA: Ability to communicate in writing 175 KSA: Knowledge of the functions and organizational structure of a military headquarters 176 KSA: Ability to communicate with high-level civilian and governmental officials 177 KSA: Ability to communicate in writing 178